Did you recently sign up for service with Hunter or newly register for autopay?

If so, you won’t see the discount appear on your bill until after the first time your credit or debit card  (or bank account ACH transfer) is charged and the bill is paid. However, you will get the discount. In other words, if you have a $90 per month plan, your first bill in your account won’t show the $10 discount for autopay yet. However, your credit or debit card will be charged $80, and you’ll see the $10 discount appear on future bills. The discount just doesn’t appear on your bill until after the first successful autopay transaction is completed. If this is NOT a newly set up autopay, or if the amount ACTUALLY CHARGED on your credit or debit card or deducted from your bank account via ACH was not correct, please get in touch with our Customer Experience Team at 541-414-1477 or CustomerService@HunterFiber.com.

You can pay your bill online or through our automated payment phone system. You can also mail a check to the remittance address on your invoice.

For help registering for your online bill pay account, watch our help video here.

To set up your account, visit hunter.billcenter.net. Here, you will see a white box with Username and Password fields. At the bottom of the box, click “Sign up for an Account.”

You will need your Account Number and Registration Code. You can find these in your Welcome Email which is sent within 5 minutes of your scheduled installation.  If you cannot locate these, please check your SPAM folder for the Welcome Email or contact us at CustomerService@HunterFiber.com.

Under Register, enter your Account Number, Registration Code, and Email Address, and choose a Username. Then click Register, and you will receive an email with a link to set your password. Your password will require an uppercase letter, lower case letter, a number, and a special character (ex. !@#$%^&*)

After setting your password, you’ll be able to log in to your online account

To watch our video on how to set up automatic payments, click here.

In your online bill pay account, at the top, under the dropdown “View & Pay Bills”, select “Auto Pay.”

Under “Edit Auto Pay,” enter your payment method information.  You may pay your bill with ACH, credit card, or debit card.

If you’ve previously paid your bill online and saved your payment method, you can select that payment method under “Saved Profile.”

You will have the option to change the payment date in the portal.

Once you’ve entered your autopay information, click “Enroll in Auto Pay” at the top of the page.

If you want to pay your bill on a day before it is due, please get in touch with our Customer Experience Team at 541-414-1477 or CustomerService@HunterFiber.com.

Since the Affordable Connectivity Program (ACP) has ended, many consumers may be able to obtain financial assistance through the Oregon Lifeline Program.

This is a federal and state government program that provides a monthly discount on high-speed internet service for qualifying low-income Oregon households. Through the Oregon Lifeline Program, qualifying Hunter customers can receive a $19.25 monthly discount on their internet service.

To learn more about this program, how it works, and how to apply, please visit our Oregon Lifeline Program information page here.