Why don’t I see my discount for autopay on my bill?
Did you recently sign up for service with Hunter or newly register for autopay? If so, you won’t see the discount appear on your bill until after the first time your credit or debit card (or bank account ACH transfer) is charged and the bill is paid. However, you will get the discount. In other…
Read MoreCan I keep my business phone number when I switch to Hunter?
Yes! If you would like to keep your current phone number, you will need to port it over to Hunter Communications. Please make sure you enter this information into your pre-form!
Read MoreHow does Hunter’s voice service protect against robocallers?
Hunter Communications is committed to curbing the frequency of unwanted calls. To protect you from illegal robocalls, we have deployed TNS Call Guardian Authentication. With features like Universal Call Blocking, Caller ID Authentication, and Spam Detection, Hunter shields your business from unwanted and illegal callers. To learn more about the methods we use to combat…
Read MoreWhat is a hosted voice service?
Hosted voice is a service where your VoIP phone system is located on our site and managed by our team. Because we keep your voice traffic on a dedicated, secure network, Hunter can ensure and control the Quality of Service. Unlike providers who offer services over the open internet, Hunter’s hosted voice service is managed…
Read MoreWhat is VoIP?
VoIP is short for Voice over Internet Protocol. It enables businesses to make calls using an internet connection rather than a traditional, analog phone line. With a phone service provided through an internet connection, companies using VoIP can make calls from desk phones, computers, and even their personal cells. Advantages of VoIP include improvements in…
Read MoreHow secure is our fixed wireless network?
While our fixed wireless network is equally as secure as fiber, it’s a good idea to use anti-virus software and follow the recommended security settings for all your devices. For more information about how your data is stored and managed, visit our Policies and Agreements page.
Read MoreWhat locations do we serve?
Our wireless network spans throughout the Willamette Valley. Fixed wireless service requires line-of-sight access between the subscriber and a tower. Obstructions from hills or trees prevent it from being installed in some locations. To check serviceability at your location and get more information, please contact our Customer Experience Team: Eugene Area: 541-338-9000 McMinnville Area: 503-883-9200
Read MoreHow is business internet different from residential?
Hunter’s business customers receive fixed wireless internet accompanied by priority support. Customers will also receive an optional static IP with reverse DNS and the option to use their own router.
Read MoreHow is fixed wireless different from satellite?
Fixed wireless internet has lower latency than satellite. Because a satellite internet connection comes from space, the signal must travel to your home through the earth’s atmosphere and then back down to earth where your ISP is located. This means it takes a long time for your device to establish a connection. Fixed wireless uses…
Read MoreWhat is fixed wireless internet?
Fixed wireless internet uses antennas attached to your home to beam your internet signal to and from one of our fixed wireless tower locations.
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