Fiber-optic internet uses pulses of light to transfer data.  With fiber-optic technology, information travels close to the speed of light. The fiber-optic cables are made up of hundreds of glass or plastic strands that are 1/10th thinner than a human hair. Hunter offers FTTH internet.  FTTH stands for fiber to the home.  This type of…

Fiber-optic internet is different than cable and DSL for three main reasons: Because fiber can transfer data close to the speed of light, this technology is capable of speeds significantly faster than copper cable and DSL.  In fact, fiber-optic internet is capable of higher upload speeds. The bandwidth of fiber-optic internet is also significantly better…

Free basic installation includes installing one fiber line into your home directly through a single outside wall and to the ONT (Optical Network Terminal) which must be placed within 10 feet of the penetration. More complex installations may incur additional charges. If the line(s) must be run throughout the house, basement, attic, or fished through…

Because installation work differs depending on your neighborhood’s utility infrastructure, the steps for scheduling installation will differ accordingly. But don’t worry; once you’ve signed up and service becomes available in your neighborhood, a member from our Customer Experience Team will contact you to schedule an installation, or you’ll be directed to schedule it online. If…

To change your installation appointment, please contact our Customer Experience Team.

Because most homes have not had fiber-optic technology installed before, the process to wire your home for service can take up to four hours. The installer will run a fiber-optic line directly to your home. To bring fiber-optic internet into your house, they will drill a small hole into your home through the floor. Finally,…

Yes, in order to install fiber-optic internet, our installers will drill a small hole through the floor and into your home.