Why don’t I see my discount for autopay on my bill?

Did you recently sign up for service with Hunter or newly register for autopay?

If so, you won’t see the discount appear on your bill until after the first time your credit or debit card  (or bank account ACH transfer) is charged and the bill is paid. However, you will get the discount.

In other words, if you have a $90 per month plan, your first bill in your account won’t show the $10 discount for autopay yet. However, your credit or debit card will be charged $80, and you’ll see the $10 discount appear on future bills.

The discount just doesn’t appear on your bill until after the first successful autopay transaction is completed.

If this is NOT a newly set up autopay, or if the amount ACTUALLY CHARGED on your credit or debit card or deducted from your bank account via ACH was not correct, please get in touch with our Customer Experience Team at 541-414-1477 or CustomerService@HunterFiber.com.