There are two ways you can test your internet speed. 1.) For our customers with a Calix Gigaspire router, please be sure to download the HunterIQ app to your mobile device.  Testing your internet speed using the app is simple – just follow the steps below. Tap “My Network” Select “Bandwidth Test” Wait for your results! 2.)…

To check if there’s an outage in your area, please visit our Network Status Page. If you need assistance, you can submit a service ticket by clicking here.  You can also contact our Customer Experience Team.

If you have a Calix Gigaspire router, please be sure to download the HunterIQ app to your mobile device.  Once downloaded, follow steps below to change your information or watch this video. Tap “My Network”. Select the Network you wish to edit. Tap “Edit” in the upper right hand corner. Change the SSID, WiFi Password and/or Security Type. Tap…

There are a few steps you can take to improve your Wi-Fi connection and speeds: Try switching your Wi-Fi frequency.  Most routers will support both 2.4 GHz and 5 GHz.  2.4 GHz has wider coverage with slower speeds while 5 GHz has a smaller coverage area with faster speeds.  Older devices and routers sometimes do…