What devices will be installed? How much does equipment cost?
To bring fiber-optic internet to your home, Hunter will install a Optical Network Terminal (ONT) at no additional cost. While cable and DSL internet use modems, fiber-optic internet uses an ONT. The ONT translates the fiber-optic light signal into an electrical signal readable by the router, ethernet cable, and connected devices. We also include a free Hunter…
Read MoreDoes Wi-Fi work with Hunter’s fiber internet?
Yes, Wi-Fi works with Hunter’s fiber-optic internet. We even provide a free Wi-Fi router to our customers!
Read MoreWhy do you need to access my property?
There are a variety of reasons why our crews may need to access a utility easement on your property. Hunter might need to access your property to: Survey utility poles or ground for network expansion Construct aerial fiber lines Drill to install underground conduit Set utility pole anchors Install fiber-optic internet Our construction and maintenance…
Read MoreWhat is a utility easement?
Utility easements give operators the legal right to access parts of private property to construct, maintain, inspect, or repair our network infrastructure. Easements are typically found on the property’s deed and are transferred if the property is sold. While we have permission to work within the easement on your property, it does not grant us…
Read MoreHow can I pay my bill?
You can pay your bill online or through our automated payment phone system. You can also mail a check to the remittance address on your invoice.
Read MoreHow do I set up online bill pay?
For help registering for your online bill pay account, watch our help video here. To set up your account, visit hunter.billcenter.net. Here, you will see a white box with Username and Password fields. At the bottom of the box, click “Sign up for an Account.” You will need your Account Number and Registration Code. You can…
Read MoreHow do I set up autopay?
To watch our video on how to set up automatic payments, click here. In your online bill pay account, at the top, under the dropdown “View & Pay Bills”, select “Auto Pay.” Under “Edit Auto Pay,” enter your payment method information. You may pay your bill with ACH, credit card, or debit card. If you’ve previously…
Read MoreCan I update my autopay date?
If you want to pay your bill on a day before it is due, please get in touch with our Customer Experience Team at 541-414-1477 or CustomerService@HunterFiber.com.
Read MoreCan I upgrade my internet speed?
Yes, to upgrade your service, please get in touch with our Customer Experience Team.
Read MoreWhat is the Oregon Lifeline Program?
Since the Affordable Connectivity Program (ACP) has ended, many consumers may be able to obtain financial assistance through the Oregon Lifeline Program. This is a federal and state government program that provides a monthly discount on high-speed internet service for qualifying low-income Oregon households. Through the Oregon Lifeline Program, qualifying Hunter customers can receive a…
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