Can I upgrade my service?

To upgrade your service, please contact your Account Executive, your Service Delivery Coordinator, or our Customer Service Team.

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How fast is my internet connection?

To test your internet speed, visit speedtest.hunterfiber.com. Maximum speeds are hardwired speeds.  For the best results, plug your computer directly into the router.  Performing a speed test via Wi-Fi will not show the full capacity of your internet speeds.

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Can I update my autopay date?

If you want to pay your bill on a day before it is due, please contact our Customer Experience Team at 541-414-1477 or CustomerService@HunterFiber.com.

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How do I set up autopay?

To watch our video on how to set up automatic payments, click here. In your online bill pay account, at the top, under the dropdown “View & Pay Bills”, select “Auto Pay.” Under “Edit Auto Pay,” enter your payment method information.  You may pay your bill with ACH, credit card, or debit card. If you’ve previously…

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How do I set up online bill pay?

For help on registering for your online bill pay account, watch our help video here. To set up your account, visit hunter.billcenter.net.  Here, you will see a white box with Username and Password fields.  At the bottom of the box, click “Sign up for an Account.” You will need your Account Number and Registration Code.  You can…

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How is fixed wireless internet different than satellite?

Fixed wireless internet has lower latency than satellite. Because a satellite internet connection comes from space, the signal must travel to your home through the earth’s atmosphere and then back down to earth where your ISP is located.  This means it takes a long time for your device to establish a connection. Fixed wireless uses…

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What is included in the basic install?

Basic installation includes installing one dish antenna that is fixed to your roof. This dish beams an internet signal to your location from one of our fixed wireless tower locations.

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