How long is the installation process?

Because most homes have not had fiber-optic technology installed before, the process to wire your home for service can take up to four hours. The installer will run a fiber-optic line directly to your home. To bring fiber-optic internet into your house, they will...

Do I need to be home for the installation?

Yes, please make sure someone 18 years or older is present for the entire duration of the installation. For the safety of our employees, we also ask that you please keep pets in a safe place during the installation (with the exception of service animals).